Frequently Asked Questions

Absolutely! We carry comprehensive insurance coverage, including General Liability and Workers' Compensation. This means you can relax knowing that both your property and our team are protected.

Yes, we bring our cleaning supplies and equipment. All our cleaning products are eco-friendly and free of harmful chemicals.

We prioritize your health and the environment. Our cleaning products are:

• Eco-friendly and non-toxic
• Effective against dirt and germs
• Safe for use around children and pets

Absolutely! Our unique "pay for what you need" approach ensures that you're investing in exactly the services that matter most to you.

Your peace of mind is our priority. Here's how we protect your home:

• Rigorous background checks for all employees
• Strict key handling and security protocols
• Careful training in proper cleaning techniques to avoid damage

On your scheduled cleaning day:

1. Our Team Lead and cleaning providers will arrive at the agreed time
2. We'll do a quick walk-through to understand your priorities and discuss any questions or concerns
3. Our providers will methodically work through your home, ensuring no spot is missed
4. Before leaving, we'll do a final check to make sure everything meets our high standards

We guarantee 100% satisfaction with our services. If you are not satisfied with the job, you can request a re-clean within two days.

It depends on your lifestyle and preferences. Some clients enjoy weekly cleanings, while others opt for bi-weekly, monthly, or quarterly services. We're happy to discuss a schedule that works best for you!

It's entirely up to you! Many of our clients provide us with a key or entry instructions. If you prefer to be present, that's fine too. We'll work with whatever makes you most comfortable. 

We offer our professional home cleaning services to customers in Lake Nona, Narcoossee, Hunter’s Creek, Celebration, Campbell, Buena Ventura Lakes, Kissimmee, Saint Cloud, and Harmony.